Your first complaint is free
Company not replying?
Grievo, अब जवाब मिलेगा
Refund stuck, wrong bill, failed UPI or claim rejected? Tell Grievo once. We write the complaint, send it to the right officer, and keep following up until you get an answer.
- Hindi, English or Hinglish
- Updates on WhatsApp
- Private and secure
IndiGo
Cancelled flight · PNR K7QX2M
Money stuck
₹8,240
Sent to company (done)
3 Oct
Reply received (done)
IndiGo replied on 9 Oct
Escalated (current step)
Senior officer, 21 Oct
Money back
Grievo: IndiGo has processed your refund of ₹8,240.
Money stolen by a fraud call or link? Call 1930 right away and report on cybercrime.gov.in. Speed matters. Grievo can then follow up with your bank.
Call 1930What is your problem about?
Tap one to start. Not sure? Just describe it and we'll figure it out.
- TravelFlights, trains, buses, hotels
- Online shoppingRefunds, wrong or defective items, food delivery
- Bank & UPIFailed UPI, wrong charges, card disputes
- InsuranceClaim rejected or delayed
- Mobile & internetWrong bills, network, broadband
- Electricity & waterWrong bills, connection delays
- Government servicesPF, pension, passport, tax refund
- Traffic challanWrong or disputed e-challan
- ShopsAbove MRP, expired goods, warranty
- Gym & courierGym or coaching fees, courier
- Flat / builderFlat possession delay
- Business duesDelayed payment from a company
How it works
- 1
Tell us once
Speak or type in Hindi, English or Hinglish. Add a photo of your bill, ticket or bank SMS if you have one.
- 2
We write and send it
Grievo writes a proper complaint and emails the company's grievance officer. You approve it first, and you're copied in.
- 3
We follow up for you
Reminders, then the senior officer, then the government regulator. Every update comes to you on WhatsApp.
If they don't listen, we go higher
Every company has to answer complaints within a fixed time. When they don't, Grievo takes your case to the next level, step by step, so you don't have to chase anyone.
- 1CompanyCustomer care and the grievance officer
- 2Senior officerThe company's nodal or appellate officer
- 3Government regulatorAirSewa, RBI, IRDAI, RailMadad, CPGRAMS and others
- 4Consumer courtA ready-to-file draft, if it ever comes to that
Built to be trusted
You approve everything
Nothing is sent until you read the complaint and say yes.
Honest about your case
If your case looks weak, we tell you upfront instead of taking your money.
Your data stays private
Stored securely in India's DPDP framework. Delete it any time.
We never ask for OTPs
No PIN, password or card number. Ever. If anyone asks, it isn't us.
Common questions
Is it free?
Your first complaint is free. After that, a small fee per case or a monthly plan. You always see the price before you pay.
Can I write or speak in Hindi?
Yes. Speak or type in Hindi, English or a mix. Grievo writes the formal complaint in English for the company.
What do I need?
Just your phone number and what happened. A bill, screenshot or booking email helps, but isn't required to start.
Is it allowed for Grievo to complain for me?
Yes. You give written permission each time, and the complaint is in your name. Grievo is a complaint assistance service, not a law firm.
What if the company never replies?
We remind them, then go to their senior officer, then help you file with the government regulator in about a minute.
Stop chasing. Start getting answers.
Grievo, अब जवाब मिलेगा